Jin has been the most valuable resource/human we've encountered since moving to VA. Little backstory, my husband and I relocated from the West Coast last summer, we were looking for a realtor to help us find a rental property here in VA and we found Jin on Zillow. After I sent her an email, she called me within 30 minutes and we had a nice chat about what we were looking for. As soon as we got off the phone, I was pretty much set up with listings in our desired area to look at for our visit 2 weeks later. Once we arrived in VA, Jin spent a few hours touring properties with me and before we knew it, we had a rental to move into! Fast forward to March 2019, our lease was soon to be up and we were ready to purchase our first home in VA! We called Jin and the search began! Within a few weeks of looking, we found our home! She worked weekends and quite often late nights for us due to our work schedule and didn't skip a beat! She was always accessible to us; anytime we sent an email, called, texted, she answered, even when she was on vacation. She spent time with us, got to know us and kept our interest at heart. Never did we feel that she was trying to pressure us into buying something just to make a commission. She is so easy to deal with and so pleasant to be around that we feel not only like we gained an AMAZING realtor, but an AMAZING friend! We cannot stress how wonderful Jin Chen is as a realtor and as a person!"
"Jin was a tremendous wealth of knowledge for me as a first time home buyer. She also brought up great points about the real estate process that helped me make smarter buying decisions. I also cant say enough about her responsiveness, i was traveling abroad throughout the home search and buying process sending texts and emails mainly outside of normal business hours and still getting great service. Thanks for being such a patient and positive agent. :)"
"Jin is fantastic! Helped me navigate the sale of my home with ease. Very knowledgeable and helpful. She is extremely dedicated. Always in touch and answers questions promptly. Sold my house in 4 days during Christmas week, while she was on vacation. It was my first house selling and she made it seem easy. I had a few personal/legal snags and she sailed right through them. Saved me a ton of money on negotiating repairs. Knew exactly when to accept an offer. If you want an experienced real estate agent, call Jin. You will thank yourself later."
"Without Jin Chen’s help, I would never have found my beautiful new home. I started my home search thinking that I had done my research, knew the area, and was ready. The dynamics of a seller’s market changed that. From our first conversation, Jin helped me understand the nuances that I needed to be ready for.
Jin is an incredibly patient person, offering sound professional advice, understanding the large and small decisions (and angst) that home buying encompasses. Jin’s experience in the real estate business gives her exceptional connections and resources, which she astutely puts to use for her clients. From showing the first home (and the second, and third, and…) to the writing of the final contract and settlement, Jin was responsive helping me navigate every step. People asked how I came to know Jin and have her as my agent. I had done my research and found Jin from the consistently high reviews across multiple sites. Following my extraordinary experience, I now add mine."
"Working with Jin was delightful. When my wife and I started the home-buying process we weren't too sure what to expect. We had a vague idea of what type of house we wanted, but were pretty much home-buying illiterate. After a few conversations and visits with Jin, that quickly changed. She helped us along every step of the way, and made sure to help us avoid any pitfalls.
Most home buyers know how scary the process is, given the long term commitment. In that type of situation, it is hard to know who to trust. By the end of this process, not only did we find the house we LOVE, we also trusted Jin 100%. Because of this, I recommend Jin to all my friends and family. She was always very responsive (usually answering messages late at night), and working with her was exceptional."
"The process of home buying can be extremely stressful. This process was made so much easier at the hands of a knowledgeable and experienced agent. It took a long time for me to find the right home. Jin worked with me and I did not feel pressured. Further, she was always extremely responsive to questions and very willing to help, even when she was on a much deserved vacation. I recommend her services highly."
"We had a great experience with Ms Jin Chen. We were first time home buyers and honestly not the easiest through the whole process of uncertainty. Jin was patient, accessible, knowledgeable and went out of her way to address our concerns (which were quite a few). She assisted in the negotiating of buying, working through the original contracts, confirming and attending appointments with builders, inspectors (even finding improvements needed that we missed) and etc and to top everything off attended our closing which she added her own personal touch that truly made my wife and I fully embrace and enjoy the moment. If you're looking for someone who will work with you, be patient, and walk you through steps you need to purchase a home we fully recommend Jin."
I would 100% recommend working with Jin as your realtor! The most impressive part about Jin is how responsive she was during our home buying process. She was always a text or phone call away and every time we wanted to see a home, we saw it within 24 hours of reaching out to her! She guided us through the negotiation process and wrote us the most aggressive offer that we we're comfortable with ...and we got our perfect first home! Jin is awesome!
Jin helped us to buy our first home. She was a great source of knowledge for the first time buyers like us, and made the whole process very easy! She cares about her clients and works in their interest. She also helped us to find a local mortgage broker, inspector, and title agency with great deals! I highly recommend her, she will make the process extremely easy and represent you in the best way.
Jin helped me buy single family home a year ago. She was very helpful, and patient especially during the negotiations. She worked in best of my interest, which helped me take tough calls without pressure. During the inspection she asked inspector many important questions which I was not aware of and I would have never asked myself being this was my first time with resale home. I would definitely recommend such a friendly, patient, and hard-working agent.
Fantastic experience working with Jin. She represented us as the buyer's agent and was very helpful in our home purchase process. From the first steps of looking for a property to the final walkthrough and closing, she paid attention to every detail to ensure that the process went smoothly. We highly recommend her, especially if purchasing or selling in the Loudoun or Fairfax county areas.
Jin was a great agent! I'd highly recommend to family and friends. She was extremely helpful in walking us through the buying process as first time buyers. She's highly competent and highly motivated to find you the home you're looking for on your timeline! Thanks again Jin!
Highly recommended Jin! My husband and I enjoyed working with her. We found her to be very knowledgeable and helpful through the whole process of getting our home rented. She always was excellent with communication, which was number one for us. Type A which we loved and responded quickly to any of our questions.
It was a pleasure working with Jin Chen as she helped us purchase our home in Leesburg, VA. My husband’s job transferred him to the NOVA area and I stayed in TN while the kids finished the school year. Jin handled my husband and my different personalities beautifully. I was shopping over the phone and very grumpy because I did not want to move. My husband was excited about the move and wanted to see MANY houses ALL OVER Loudoun County. Jin was knowledgeable in regards to the housing market and always willing to jump in her car and meet my husband wherever. I appreciated the details, honest opinion and "female perspective" Jin gave me over the phone on each of the properties we visited. No matter what time of the day I would text or email questions to her, she always returned with an answer promptly. In the end, we found a house my husband and I both love. Jin walked us through the closing process and both my husband and I highly recommend Jin Chen to anyone looking for a highly motivated and knowledgeable realtor. We love the house we purchased, I am no longer grumpy and we are all very happy in our new home and community. Thank you, Jin!
Jin helped us buy our town-home in Burke 2 months ago. She was very friendly and professional, very knowledgeable in her field, she was enjoyable to work with. She was very easy to get in touch with by texting, calling, or email. She would always respond quickly with any questions we had or if she needed to contact another realtor about a house we were interested in. She seemed to work tirelessly and we would recommend her to anyone interested in buying or selling their home.
We have worked with Jin for the sale of our home and purchase of our new home. We have
had a fantastic experience. Jin is professional, knowledgeable about the market and a trustworthy advisor. She’s very responsive to phone calls and gives honest feedback. The contractors she uses for staging and photography were top notch too and produced quality results. I highly recommend Jin!
Jin Chen just helped us find and buy a house in Leesburg, VA and working with her was a fantastic experience. She was very professional, knowledgeable about the area and market, and extremely responsive to our communications (day or night) and our needs. She treated us like we were a top priority, worked to educate us through the process, and did not pressure or rush us in any way. We would strongly suggest working with her to anyone with buying/selling needs in the future.
Jin was really attentive during the whole process of the acquisition of my first house in US, she helped me to understand the steps since I wasn't aware of the all processes. Jin is very professional and responsive even with short notices she was able to accommodate my needs. I definitely recommended her services !!!
Jin helped us secure a rental in the Herndon area in less than 2 weeks; we had a menagerie of pets and required a short-term lease, so it was no small feat! Coming from Texas for a job opportunity and renting sight unseen, we needed a realtor to do so much of the leg work for us in a very small amount of time. Jin went above and beyond. She is incredibly professional, hard-working, enthusiastic, and saw our situation as a fun challenge - a rescue, if you will - rather than an impossible or unrealistic annoyance. We had initially tried other realtors who were fairly passive and not truly motivated to help us in the somewhat urgent time frame we'd found ourselves in. She makes herself available and is dedicated to her clients. I highly recommend her to anyone looking to rent or buy in the Northern VA area.
Jin is an amazing real estate agent! We were relocating to Tampa due to employment and had to get our townhouse in Brambleton, VA on the market ASAP. She came to our home and within minutes we felt comfortable with her. We were treated as friends, not just clients. While we were away looking for housing in Florida, there were buyers and agents that wanted to see the house before it hit the market. We panicked and were afraid that things were not quite "show" ready. Jin went to the house and checked on everything, opened blinds, turned on lights and put personal items away for us! She goes above and beyond! Communication is a breeze with Jin! Call, texts and emails were always addressed immediately. In this day and age it's extremely hard to find a professional as dedicated, knowledgeable, detail oriented and caring as Jin. We can't thank her enough for everything she did to make the sale of our home as stress free as possible. And the sale....4 days on the market and SOLD! She is the best there is and we recommend her whether you are buying, selling or renting! Thanks Jin for making this a wonderful experience!
We wanted to buy a townhouse near Ashburn, VA. We selected Jin Chen as our agent after reading good reviews about her on the internet, and then talking to her. That was a good decision. We got our house in just one month.
We give Jin high marks in all aspects of professionalism for real estate business that we saw in her. We found her knowledgeable, who gave us valuable information and suggestions. She maintained close contact from day one. She always replied promptly to our queries. Jin has a pleasant personality. We enjoyed talking to her. We are happy that she guided the entire process so smoothly. We would highly recommend Jin to anyone looking to buy or sell a house.
The experience of buying my condo was absolutely wonderful thanks to Jin! She was so easy to work with and she continually went above and beyond to find me the most beautiful place to live. Her attention to detail and constant communication took all the worry away with this major purchase. From showing me places to sitting with me at settlement, she was a n incredible professional every step of the way!
Jin Chen just helped our family buy a house in Leesburg and we couldn't be more happy with the experience! We moved to Virginia from Portland, Oregon and chose Jin based on her stellar reviews all over the internet which were not wrong. From the start, she was friendly, knowledgeable, and efficient. After visiting several rentals over the course of a few days, it became apparent to us (for personal preference) that we would prefer to buy and when we found the right home, Jin helped us to seal the deal. She was a shrewd negotiator and helped us get a reasonable deal on a great home. Throughout the entire process she was always available to answer any questions that I had...even when she was on vacation around the Christmas holidays! I had to tell her it was ok that she not respond to me right away, but that is just the kind of hard worker you are going to get with Jin. If you're looking for a realtor in the area, look no further than Jin Chen.
Jin is a great realtor in Northern Virginia. She did an amazing job with helping us sell our rental property. She is very professional, knowledgeable, and kept us well informed throughout the process. With her guidance and expertise, she was able to get us top dollar. I highly recommend Jin for any buying or selling real estate needs.
As first-time homebuyers who were new to the area without any word-of-mouth recommendation to our avail, we were extremely meticulous and selective in choosing our realtor. After spending hours sifting through the reviews of many potential realtors, we made a handful phone calls to meet and interview some of them. After meeting with Jin, who was professionally amicable and very eager to work with us without being nosy, we did not feel the need to keep looking. Even though we had very high expectations for our realtor, Jin has met or exceeded our expectations on all fronts. Below are some distinguishing characteristics that highlight Jin’s personality and work ethics we appreciated with highest respect.
(1) Responsive: Jin’s active responses to our calls, texts, and emails were absolutely impressive. We would sporadically come up with questions, but no matter how trivial or frequent our questions might be, Jin answered them all in virtually real-time. If she could not respond right away, she always notified us when she would get back to us, which was never more than a few hours. It was as if Jin was working next to us at all times, freeing us from downtime and stress. She tirelessly encouraged us for more questions and maintained the same level of engagement throughout the few months of the entire home-buying process and after the settlement as well.
(2) Diligent and honest: Jin’s thorough responses were extremely helpful and equally impressive in quality. Whenever she was not completely certain about anything, rather than serving herself by trying to appear omniscient like most realtors, she would openly request that she would like to research further to confirm and supplement her responses. Jin would often perform her due diligence on foot if necessary, checking out neighborhoods and listings in person, in order to provide us the most accurate and up-to-date information, understanding that everything in real estate market can constantly change.
(3) Not pushy: While Jin worked to narrow down candidate homes by steering us away from homes of bad values, she did not steer nor rush us into a decision. When we first saw our new construction home we later ended up purchasing, we considered putting down the deposit, but because we were still in relatively early stage of house searching, we feared that something better might be out there. Given our budget, preferences, future plans, and concern for resale value, Jin acknowledged that the house would be a great purchase but made no attempt at trying to nudge us into sealing the deal. Instead, she was empathetic and searched with us for other better options in the market until we were completely comfortable and assured. Granted, it took few more rounds of house searching, but the confidence gained from adequately experiencing the market firsthand was invaluable in soundly moving forward with the purchase and will continue to be so as we enjoy our new home, knowing that we made the best informed choice.
Based on our experience, Jin Chen is genuinely enthusiastic about assisting people and deeply passionate about her profession and the real estate industry. Needless to say, our experience with our realtor Jin Chen was nothing but positive, and we strongly recommend Jin Chen without any reservation or hesitation.
Jin is great!! We were relocating from out of state and had a very short time line to get a rental. JIn is very organized and went above and beyond when it came down to finding us the perfect house that met all our needs. She was totally prepared for us to fly into town for 36 hours to find our new home. After finding our home she helped us all the way to the end of the process and continues to help us transition to moving to a new area. We will definitely be using Jin again when it is time to buy our next home.
Jin was extremely helpful in educating us on the local area, finding available properties, and showing us around. She was also incredibly patient as we looked through several properties until we found the one that was right for us.
I would like to recommend Jin Chen as your next Realtor if your looking for a real Professional. I met Jin at an Open House while we were looking for a new residence. Her professionalism immediately made me realize that she would be the one to help us find a new home, she was polite, detailed, knowledgeable and had the capacity to "listen" to our "wish list". Jin immediately recommended Willowsford to us and we resisted that location until months later when we finally settled on a new home in Willowsford, in The Grove. Jin was with us every step of the way during the Closing Process and made our purchase a very smooth transition. As a matter of fact, Jin caught a major flaw in the "walk through" Inspection which caused the builder to have to redo a complete bedroom and bathroom floor which everyone else had missed but Jin! Jin attended all Inspections and Closing with us asking pertinent and important questions in furtherance of our purchase. If you want a Realtor who will do all the work and immediately respond to your phone calls and questions then I highly recommend Jin Chen, you will NOT be disappointed. Good luck with your new home search.
Jin is a delight to work with! We met her by happenstance while searching for a rental; she was the main contact of one we wanted to see. That place didn’t quite meet our requirements, and after a quick call with us, she set up an automatically updated listing search for us. No longer needing to scour all of the rental websites, we were able to work with the one list to find our future home. She was incredibly responsive and patient (even when we were far too antsy and searching too early)! Despite our search being for a rental instead of a purchase, she was diligent and incredibly helpful. She even recommended great restaurants in our new location. Thank you, Jin, for making it so easy!
Jin is excellent to work with. She is very responsive. She is also knowledge on the Ashburn/Brambleton area and the buying/selling process. She listed and sold our townhouse and assisted us in buying a new construction single family home. She also assisted us in the rentback process in between. She did a great job and we enjoyed working with her!
"Jin went above and beyond to help me find housing within a very short time frame as I was relocating from Texas. She has the ability to assess your needs and wants within a very short time frame and chose a place for me that I am happy with. She utilizes the technology that is the next best thing to being there in person. She always makes it about the client and not her personal/professional goals. Jin is very organized, patient, enthusiastic and was well prepared for our first meeting and each time afterwards. Her responses were timely and productive. I had a great experience working with Jin. I recommend her without pause and I will use her again in the near future as I prepare to purchase another home."
Jin is the best real estate agent in the Northern Virginia region. She is professional, patient, and dedicated. She appreciates all business - whether you are buying a house or looking to rent. I have worked with Mrs. Chen on two occasions. In 2015, I was new to the area and needed to rent a home in the Northern Virginia region. In 2016, I wanted to relocate again to have a shorter commute. I had less than a week before my lease expired and to find a new place. Here came Jin to the rescue. She found me a place just in the nick of time. She worked very hard to make it happen in such a short period of time. I submitted the application on a Friday and everything was ready for me to move in by Wednesday. I am very picky; yet Jin was always patient with me and always there to answer my questions and help me with whatever needs I had. She took me on over 40 viewings during the two times I have worked with her. Love Jin Chen! She is the only real estate agent that I will work with when I am looking to buy a home. Jin Chen is the BEST!!!!
Jin was phenomenal as our realtor. There are so many moving parts when it comes to buying and selling a new home and she was always on top of things in both cases. Not only was Jin helpful and knowledgeable when selling our house, but she was tremendous when it came to looking for a new home as well. Her attention to detail, professionalism and patience made this a less painful process all around. She makes you feel like you are her only client. As a result, we sold our house in just one week after it was listed and it was largely due to her guidance, marketing and dedication!
Jin did a great job in helping us rent out our townhouse and negotiating the purchase of our new home. She kept in constant contact with us and the other parties and guided us through the processes with knowledge and without stress. She researched the areas she already knew well to make sure we were properly pricing our rental as well as getting a good deal on our new home. We recommend her to friends and look forward to working with her again!
Jin was extremely helpful in the process of finding a new place to live. Within less than 24 hours of letting her know my requirements and limits she found more than ten options in the areas I requested. She was able to meet with my roommate and I within days to look at possible places and by the end of the day we even found the perfect place! Following that day, she was extremely responsive and receptive to all of our questions and would reply often within minutes of us asking things. For anything she had to find out she would make sure we were given the information within hours. She answered her phone outside of regular business hours and made sure we understood everything throughout the process and even following up weeks later to see how things were. I would recommend working with her and will be using her again when the time comes.
We have had the best and most professional experience with her. We would love to work with her again when the opportunity comes. She is a quick responsive kind of person. She follows up with pending matters with out showing any tardiness. We found her advise to be useful in our decision making process. She was able to deliver her part of the work on time or before due time. It has been a pleasure to work with her. And we highly recommend any one to work with her both in the home buying or selling situation.
Jin listed our home on MLS and she was outstanding. Followed up on every single detail that our previous realtor had not, and always kept us informed via text/email. Very professional and knowledgeable, will definitely use again!
Jin has gone above and beyond. She listed our townhouse on MLS and she has been on top of all the notifications and relaying info to me right away. I don't even have to wonder whether she's gotten any inquiries because before I even have time to think about it she has already contacted me. She is very detail oriented and has personal experience and expertise that has helped so much in thinking through things that didn't even cross my mind. She has been quick to respond to questions and has helped us process through concerns and conflicts. I have been soooo impressed with her proactive, honest, and professional approach. Cannot recommend her enough. She is a hard worker and has been so pleasant to work with. So grateful.